SHIPPING AND DELIVERY TERMS
1. Processing time
All orders are processed within 1-3 working days. Orders are not shipped or delivered on weekends or public holidays. If we experience a high order volume, shipments may be delayed. We will notify you if there will be a significant delay in the shipment of your order.
2. Shipping costs
We cover the shipping costs for orders over NOK 599. There is also no minimum order quantity required.
3.Send your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible. To ensure that we can charge fair prices for our products, we have chosen to collect packages in large quantities and send them all at once when we have reached the minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
4. Shipment confirmation and order tracking
You will receive a shipment confirmation email when your order has been shipped, containing your tracking number.
5. Delivery problems
If your package is lost, stolen or damaged in transit, please contact us at gonseykundeservice@gmail.com
We will do our best to resolve the issue.
6. Return shipping
If you need to return an item, please see our refund policy for detailed instructions.
7. Delivery time
Due to high demand, it may take 1-3 weeks for orders to arrive. Email us at gonseykundeservice@gmail.com
for any questions.