SHIPPING AND DELIVERY TERMS

1. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high order volume, shipments may be delayed. We will notify you if there will be a significant delay in the shipment of your order.

2. Shipping costs
We cover the shipping costs for orders over 599kr. There is also no minimum order quantity required.

3. Submit your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That is why we make sure that your order is processed and shipped as quickly as possible. To ensure that we can charge fair prices for our products, we have chosen to collect packages in large quantities and send them all at once when we have reached the minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

4. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number.

5. Delivery Issues
If your package is lost, stolen or damaged in transit, please contact us at gonseykundeservice@gmail.com We will do our best to resolve the issue.

6. Return Shipping
If you need to return an item, please see our refund policy for detailed instructions.

7. Delivery Time
Due to high demand, orders may take 1-3 weeks to arrive. Please email us at gonseykundeservice@gmail.com for questions.